Privacy Policy
Effective Date: June 2023
Welcome to Tiles Store Mathura (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website www.tilesstoremathura.in (the “Website”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personal details such as your name, email address, phone number, and postal address when you:
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Fill out inquiry or contact forms
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Place an order
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Subscribe to our newsletter
2. Payment Information
When you make a purchase on our Website, payment details may be required. Please note that we do not store your credit/debit card information. All payments are securely processed through trusted third-party payment gateways.
3. Website Usage Information
We may automatically collect information such as:
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IP address
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Browser type
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Device information
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Pages visited and browsing behavior
This data helps us improve website performance and enhance user experience.
How We Use Your Information
We use the information collected for the following purposes:
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Order Processing: To process, confirm, and deliver your orders and provide related updates
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Customer Support: To respond to your queries, requests, or complaints
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Marketing & Promotions: With your consent, to send promotional emails, offers, or newsletters (you may unsubscribe at any time)
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Analytics & Improvements: To analyze usage trends and improve our Website’s functionality and content
Disclosure of Information
1. Third-Party Service Providers
We may share your information with reliable third-party partners who assist us with:
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Website operations
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Payment processing
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Order fulfillment
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Marketing and analytics
These parties are obligated to keep your information confidential and use it only for authorized purposes.
2. Legal Obligations
We may disclose personal information if required by law, legal proceedings, or government authorities, or to protect our rights, safety, or property.
Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
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Remember your preferences
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Improve site performance
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Understand user behavior
You can manage or disable cookies through your browser settings.
Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no online data transmission or storage method is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If such information is identified, it will be promptly deleted.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. We encourage you to review this page periodically.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
By continuing to use our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.